1. What is a virtual Domain?
2. What is a Top-Level-Domain (TLD)?
3. Does ultrapresence.com host foreign domains?
4. How do I purchase a virtual domain name from ultrapresence.com?
5. Will I be able to access my domain name with or without the www?
6. How do I check to make sure my desired domain name is not taken?
7. What are the fees for a new domain name?
8. Can I have multiple domains point to the same website?
9. Can I have multiple domains point to different directories on my account?
10. Does ultrapresence.com handle domain registration?
11. How long does it take before my new domain name is active?
12. What should I use for the DNS servers?

1. What is a virtual Domain? [ top ]

A virtual domain is the base URL of the domain name. Examples include yourdomain.com, ultrapresence.com, and whg.org. Virtual domain names are not just limited to .com, .net, .org, or .edu domain extensions. International domain names are also virtual domain names, such as london.co.uk, deutchland.de, etc.

timestamp: 2003/01/17

---------------------------------------

2. What is a Top-Level-Domain (TLD)? [ top ]

TLD stands for Top Level Domain. This includes any domain names which suffix is .com, .net, .org, or .edu. Therefore, international domain names are not TLD's.

timestamp: 2003/01/17

---------------------------------------

3. Does ultrapresence.com host foreign domains? [ top ]

Absolutely. ultrapresence.com currently hosts over 53 different domain name extensions. However, it is important to understand that most non-TLD domain names will not be registered by ultrapresence.com. You will need to take responsibility for registering or transferring non-TLDs to ultrapresence.com.

timestamp: 2003/01/17

---------------------------------------

4. How do I purchase a virtual domain name from ultrapresence.com? [ top ]

To register a new domain name, or transfer an existing domain, go to our order form and in the first field enter the domain and select a TLD extension. Specify whether it is a new registration or a transfer and click on the "Submit" button. Our order form will guide you through the steps.

timestamp: 2003/09/17

---------------------------------------

5. Will I be able to access my domain name with or without the www? [ top ]

Yes, all clients can access their website with and without the "www". In other words, you can access your website at www.yourdomain.com or just yourdomain.com, both of which are the same website. While this may seem somewhat unimportant, many would be surprised at how many people exclude the "www" and how many providers do not provide this service. Offering both options ensure you do not loose any visitors to your website as a result of this common mistake.

timestamp: 2003/09/17

---------------------------------------

6. How do I check to make sure my desired domain name is not taken? [ top ]

Go to our order form and in the first field enter the domain and select a TLD extension. Specify that it is a new registration. Click on the "Submit" button. The results returned will tell you which domains are available and which ones are not. Clicking on the "WWW" link will take you to the site (if it exists). Clicking on the "WHOIS" link will return details about the domain.

timestamp: 2003/09/17

---------------------------------------

7. What are the fees for a new domain name? [ top ]

For the Top Level Domains ".com", ".net", ".org", ".info", ".biz" the fees (in Canadian Dollars) are as follows:
1 Year: $29
2 Years: $58
3 Years: $81
4 Years: $104
5 Years: $127
6 Years: $150
7 Years: $173
8 Years: $196
9 Years: $219
10 Years: $242

For the ".ca" Top Level Domain the fees (in Canadian Dollars) are:
1 Year: $45
2 Years: $90
3 Years: $122
4 Years: $154
5 Years: $186
6 Years: $218
7 Years: $250
8 Years: $282
9 Years: $314
10 Years: $346

timestamp: 2003/09/17

---------------------------------------

8. Can I have multiple domains point to the same website? [ top ]

Yes. This service is commonly referred to as "mirroring" and allows you to have as many domain names as you wish point to the same website on your account. You can order a mirrored domain here.

timestamp: 2003/09/17

---------------------------------------

9. Can I have multiple domains point to different directories on my account? [ top ]

Yes and no. You can have multiple domains that are separate sites. You will not be avoiding hosting fees for the additional domains. You will be charged less though.
You can additional domains added to your account here.

timestamp: 2003/09/17

---------------------------------------

10. Does ultrapresence.com handle domain registration? [ top ]

Yes. To register or transfer a domain use our order form. If you have questions or need help please email us or call us toll free 1-877-691-5009. In Calgary please use 398-8939.

timestamp: 2003/09/17

---------------------------------------

11. How long does it take before my new domain name is active? [ top ]

New registrations are generally ready within 24 to 72 hours.

timestamp: 2003/01/17

---------------------------------------

12. What should I use for the DNS servers? [ top ]

Our name servers are:
ns.rackspace.com
ns2.rackspace.com

These are high performance, professionally managed, extremely reliable name servers.

timestamp: 2003/09/18

---------------------------------------